REVIEWED: JANUARY 2018
We, KeyedIn Solutions Limited and KeyedIn Solutions Inc and on behalf of our US parent entity KeyedIn Solutions Holdings Inc (KeyedIn also referred to herein as we, us, ours), are committed to protecting and respecting your privacy. You are our customers who enter into agreements with us for the use of our products.
This personal information is uploaded to the Cloud Service by you in the course of your use of our products and may, for example, include personal employee data or customer data. You are the controller of this data and we simply process it (where we are required to do so) in the performance of our contract with you for example in the provision of the helpdesk function. We also store the data on your behalf on our secure servers.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
In compliance with the Privacy Shield Principles, KeyedIn commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact KeyedIn at firstname.lastname@example.org.
KeyedIn has further committed to refer unresolved Privacy Shield complaints to Truste, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://feedback-form.truste.com/watchdog/request for more information or to file a complaint. The services of Truste are provided at no cost to you.
COLLECTION OF PERSONAL INFORMATION
Collection of personal information in the course of using the Platform
We collect and process personal information in the course of your use of our Cloud Service. You may upload personal information (about employees, customers etc.) when using our Cloud Service. This data is stored on our secure servers and from, time to time
We have no direct relationship with the individuals whose personal data we process in this context and we simply act as a processor in respect of this data.
If you wish, you can disable the cookies from your browser and delete all cookies currently stored on your computer. Cookie settings can be found in your browser’s preferences. For information about cookies and their use please visit http://www.allaboutcookies.org/manage-cookies/index.html. Please note, however, that if you choose to disable the cookies the platform will not work.
We use session ID cookies and persistent cookies within the product for identity management as you navigate to different areas of the system. A session ID cookie expires when you close your browser. We also use persistent cookies to hold
DATA ACCESS AND RETENTION
You may access, correct and update the personal information you have uploaded to the Cloud Service about your customers, employees etc. at any time by accessing the relevant areas of the platform.
We will retain personal data we process on your behalf for as long as needed to provide services to you and in line with your instructions as controller of this data. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Should an individual whose data we store pursuant to our service agreement with you, approach us to seek access, correction, amendment, or deletion of inaccurate data, we will ask them to direct their query to you, the controller of such information. If you request that we erase data from our system, we will respond to your request as soon as possible.
In the event of a data breach, we will notify you as soon as
DISCLOSURE OF YOUR INFORMATION
If we sell our business, or it undergoes a business transition, your services agreement with us may be transferred as part of the process. As a result, the personal data that we store and process on your behalf may also be incidentally transferred. Where this is likely to occur, we will
The personal information that you control will never be accessed or processed for marketing purposes.
The security of your personal information is important to us. All information you provide us is stored on our secure servers and we encrypt the transmission of personal information using secure socket layer technology (SSL).
Where you have created a user account or where we have given you (or you have chosen) a password which enables you to access certain parts of our Cloud Service, you are responsible for keeping this password confidential. We ask you not to share that password with anyone.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or of electronic storage, is 100% secure; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent
WHERE WE STORE YOUR PERSONAL DATA AND TRANSFER OUTSIDE OF THE EEA
We are a multi-national business and personal data about individuals based in Europe along with your other data
European data protection legislative framework prohibits transfers of personal data outside of the European Economic Area (EEA) without a mechanism assuring that the rights of individuals are adequately protected. We always ensure that we have the appropriate legal safeguards and contracts in place to legally and securely transfer personal data outside of the EEA.
Your contract for services will set this out in more detail but if you require more information, please contact us on email@example.com.
CHANGES TO THIS POLICY
If you have questions about our privacy or legal policies, contact us by email at firstname.lastname@example.org or via postal mail at 5001 American Blvd W Suite 1010 Minneapolis, MN 55437 or in the UK at or in the UK at Maple House, Woodland Park, Cleckheaton, BD19 6BW.