There’s no such thing as a project that goes perfectly to plan. Every day brings new challenges and schedules change constantly, which makes it extremely difficult for consultants to balance project delivery with changing customer demands.
Within professional services teams, front-line consultants shoulder much of the responsibility of regularly communicating with customers and ensuring their ultimate satisfaction. In turn, these responsibilities mean the consultant’s job is extremely important to overall business success. If consultants don’t have the resources and insight to effectively perform their jobs and communicate transparently with clients, it could be damaging to customer relationships, the company’s brand, and its revenue.
To protect against these risks, consultants need a constant, realtime view of both the on-going status of projects and any changing demands that could affect project delivery.
- Automated Status Updates
- Simplified Time and Expense Tracking
- Real-Time Customized Dashboards