The importance of organizations becoming more customer-centric is on the rise! Project management offices (PMOs) are well positioned to lead this transformation because they are often linked to IT, the central place for business change. Transforming your organization to be more customer-centric sets you up for strategic business initiatives and for greater overall success.
- How to create a change tolerant culture - where your PMO can carry the torch
- What collaborative hacks you can take advantage of to align every function of the PMO
- How industry wide digital disruption is tamed by strategic, top-down control.