You're in Services - So Why Are You Selling?

In a professional services role, you might find yourself doing more “selling” than you anticipated when you started on your career path. Services teams are...

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Cautionary Tale of Resource Capacity Planning: #1 Reason for PSO Project Failure

Why Walmart nearly became the big fish story for a PMO leader In a recent survey, 94% of Enterprise IT project managers and PMO leaders and 77% of...

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KeyedIn at TSW 2019

Ahhh…Beautiful San Diego, California. Queue the sunshine, the beaches, pacific coastlines, parks, museums, farmers markets, incredible restaurants, a...

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Join KeyedIn at TSW Spring 2019

Join us at Technology Services World 2019 in San Diego! Don’t miss TSIA’s 23rd Technology and Services World event! At this annual event, services leaders...

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The Business of Professional Services: Is it helping or harming your organisation?

In the recent TSIA webinar,   The State of Professional Services 2019 , featuring Bo Di Muccio, Distinguished VP of Professional Services Research...

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Growing Revenue in a Fixed-Fee World

Professional services is increasingly moving to a fixed-fee model for their implementation and continued services business. Let’s talk first about what a...

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Professional Services Automation: What It Is, and How It Can Level Up Your Consultancy

If you work in the professional services industry, you already know how hard it can be to keep track of time and resources spent on a project, to attribute...

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Agile, Waterfall and Hybrid: Managing the Multiple-Methodology Portfolio

Today, PMOs working with waterfall (predictive), agile and hybrid project methodologies have a difficult time identifying a single version of the truth,...

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5 Ways to Get Project Forecasting Right

Projects are a complicated process with many moving pieces and factors to consider. Each stage of the project lifecycle brings upon its own set of...

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The Christmas Movie Project – Which project are you managing?

The holidays have got us flipping through movies and we couldn’t help but notice a resemblance of holiday movies and projects we manage. Take our...

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TSW Fall 2018 Recap

Ahh…Las Vegas, Nevada.  Sunshine, concerts, shows, gambling, spas, fine dining, and cRaZiNeSs.  Sin City.  We all know what Vegas...

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Don’t Miss TSW Fall 2018

Technology Services World (TSW) Fall is the annual event where technology and services executives talk business. This three-day event focuses on the...

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Join Us at TSW 2018

Join us next week in  San Diego on May 7th - 9th  to hear from leaders in the industry on how to land, retain, and grow customers through...

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ASC 606: It's coming for you

If you are a professional services organization (PSO) worried about the new rules for revenue recognition caused by ASC 606, you probably should be. Back in...

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On Time and On Budget Project Delivery - What You Need to Know

In the services sector, success starts with on-time, on-budget project delivery – and that happens more easily when sales, service delivery, and...

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Are you managing project performance for profit?

So far, so good. Your plans are approved and offer clear margins; all you have to do now is deliver the full scope of work, on time and on budget. Of course,...

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The 2 fundamental principles of tight project management

The guiding principles of tight project management are the same for any size of company, from the small and medium enterprise, up to the larger corporate....

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How effectively are you planning for profit?

Planning. Of course you do it. What professional services company doesn’t? Confirm the scope, schedule tasks, identify required resources: it’s all part of...

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With PSA Alls A-OK

Perhaps no other business category is more hindered or rewarded by its people than professional services. They’re people businesses – from securing the work...

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5 Methods for Improving Strategic Resource Management

All too often strategic resource management is regarded as an activity for larger corporates delivering hundreds of projects with thousands of resources....

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Taking the Element of Chance out of Project Profitability: Five Factors to Watch

Project profitability can be won or lost at the execution level. Here are five critical control points that project managers should have front-of-mind when...

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7 Key Factors Driving Successful Project Management in Professional Service Delivery

Efficient service delivery is based on getting the project management engine as finely tuned as possible so that it runs smoothly.  This is what we are...

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Why Control, Insight & Visibility are key to avoiding the Service Delivery Execution Gap

On paper, managing Resources, Projects and Billing all sounds relatively simple. So why do so many organizations struggle. Well in reality many organizations...

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How to achieve Greater Client Satifisfaction and Profitability through Improved Project Management

In our recent webinar Better Business performance for Professional Services – How to Increase profitability and Client Satisfaction through efficient project...

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3 Key Challenges facing Professional Services in achieving effective service delivery

In an ideal world it would be sufficient to market your professional excellence, be paid a fair price for the input you make, and grow your company....

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PSOs Embrace the Possibilities of the New Project Management System

Professional service organizations (PSOs) live and die on a project basis. In these organizations, those responsible for the health of multiple projects are...

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5 Simple Ways to Improve Employee Utilisation and Productivity

Learn how to analyze team productivity to improve your organizations effectiveness and efficiency in 5 simple steps. So your busy, business is booming, but...

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4 Secrets of how Top Performing PSOs Cope with Changes in Customer Demand

Professional services projects rarely run smoothly. Things happen: external events change client priorities; tasks overrun; a key member of the project team...

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Building a High Performing PSO - Technology Best Practices

Professional services automation (PSA) software is designed specifically for the professional services industry. PSA solutions help organizations unravel the...

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Improving the Repeatability, Efficiency and Quality of Professional Services Delivery

Whether it is accounting, advertising, marketing, design, planning, IT services, management consultancy or legal services, for professional services...

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