DEFINING THE ROLE OF THE PMO

Understanding what the purpose of the PMO is and the core values of the organization are critical to the success and longevity of the PMO. We asked survey responders to share with us what they see the function of their PMO is and the results aren’t particular surprising, but it could be preventing PMOs from improving. When asked, 23% cited their PMO as a reporting and tracking function for their business, 16% stated their role was business improvement, 6% saying governance and standards, and 49% stated a mix including 6% citing other unique definitions of the role of their PMO. But, how does a individuals’ role effect their view of what the function of the PMO is?

When looking at the survey responders’ role and how they see the function of the PMO there are some alarming disconnects. The surveyed executives noted that the function of the PMO is a mix (67%) of business improvement, governance, and reporting and citing 0% saying it’s solely a reporting function. While looking from a PMO/portfolio leaders view 28% cited that the functiosn of the PMO is strictly a reporting/tracking function for the business. This was similar for project managers citing 27% saying the PMO’s main function is reporting and tracking. This disconnect is highlighted even more when we look at how the PMO is measured.

How would you describe the role of your PMO today?