EXPERT SERVICES FOR PROJECT PORTFOLIO MANAGEMENT
Implementation & Onboarding
We help you gather and assess requirements, balance best practices and configure a solution to meet your organization’s unique needs.
Our experts are here to help you on your PPM journey. The team working with you acts as your industry expert and advises on the best path forward.
Customer success team members are always available for continued support and guidance, whether you’re just getting started or a long-term partner.
Onsite Training & Enablement
We provide your team everything they need to get up and running, starting with an initial training to ensure dedicated admins are ramped and productive.
As you grow into the product, we provide training videos and software release updates, so your team is always up to speed on the latest from KeyedIn.
Additional Best Practice Guidance
Beyond just implementation, our team of PPM experts can also tap decades of best practice knowledge to help optimize your PPM solution and processes over time.
Community Portal & User Groups
The KeyedIn Community Portal allows our users to help each other and provide insights. We also coordinate user groups for the sharing of ideas and best practices.
As urgent questions arise, our team of support experts is there to guide you 24 hours a day, seven days a week, whether you’re based in Los Angles or London.
Project Updates & Customer Feedback
We rely on our customers to help us improve. KeyedIn’s commitment to customer success includes regularly updating the product based on real customer feedback.
The support was exceptionally strong. In fact, that was one of the key differentiators early on. Rather than saying, just fit into our mold, [KeyedIn] actually said, we’ll help you to put innovative solutions together.Michael Stone
Executive Director, Program Management
Hear What Our Customers Have to Say on Gartner Peer Insights!
Quick, efficient! From the top of the application implementation it was easy to educate the end users. The application is easy to navigate and has excellent reports to keep everyone on track. Overall I would recommend this application to others.Clinical Implementation Specialist in the Healthcare Industry
We implemented KeyedIn Projects to provide us with a 'one stop shop' for project and portfolio management. The tool has landed really well, and great feedback has been received from the users.Project Manager in the Retail Industry
Support during implementation was excellent. Ongoing support is good with fast responses to general questions on tool support. The tool is still developing and they take user experience very seriously.EU PMO Officer in the Service Industry